Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.
1.In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Futureclass.in may, at its discretion, either contact the customer for instructions or cancel the order and notify of such cancellation. In such cases Futureclass.in will refund the charged amount to the customer reducing the service charges (only for which the payment is already received).
We will process the refund after return receipt of the product by Futureclass.in.
2. Under any circumstances, the refund request will be accepted only for those video lectures that has not been activated. If the Video lectures have been activated then refund request will not be accepted.
3. Refund payment:
a) We will send a refund cheque or do a NEFT transfer after receiving the details from the customer. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.
2.For orders placed through Gift Certificates / Vouchers of Futureclass.in, refund would be provided in form of a fresh Gift Certificate / Voucher of the same value which can be utilised within 60 Days.
We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our office for delivery.
Futureclass.in has the right to cancel your order in case of insufficient stocks or in case of any suspicious order transactions. Auto cancellation may also be triggered by the administration end in case of any improper order placement (like incomplete address) and/or due to any technical difficulties. Processing fee will not be refunded in cancellation.